Terms and Conditions | Cuci29 Malaysia


Please take a moment to read these terms and conditions carefully.

1. Legal Requirements
1.1 In accepting these terms and conditions. The Customer irrevocable and unconditionally represents and warrants and is bound without reservation or limitation (as the case may be) that the Customer is over the age of 18, or the age of consent in the Customer’s home jurisdiction, whichever is higher and has the mental capacity to take responsibility for the Customer’s own actions and be bound by these terms and conditions. The Company reserves the right at any and all times to void any transactions involving minors.
1.2 Legal jurisdictions have not addressed the legality of online gambling and others have specifically made online gambling illegal. We do not intent that anyone should use the Online Casino or the Website does not construe an offer or invitation by us to use the Online Casino in any country in which such use is illegal. Use of the Online Casino is void wherever prohibited by any applicable law. You accept sole responsibility for determining whether your use of the Online Casino is legal in the country where you live.


2. Customer Representations
2.1 It is solely the Customer’s Responsibility to ensure compliance with their applicable local or national laws before registering with the Company and/or placing bets with the Company. The Customer is encouraged to seek legal advice before registering and/or placing any bets with the Company to verify that their proposed dealings with the Company are not contrary in any way to any such laws. The Company shall not be responsible for the Customer’s breach of any applicable local or national laws. The Customer is encouraged to seek legal advice before registering and/or placing any bets with the Company
2.2 The Customer acknowledges and recognizes that the Company is rendering its Services from the jurisdiction and/or country first stated herein, operating legally and licensed for the provision of said Services, hence the Company taking the position that it is rendering Services from a jurisdiction where is legally permissible to do so, licensed and regulated and making an effort not to take business from Prohibited Jurisdictions or Customers in, or from Prohibited Jurisdictions.
2.3 The Customer agrees that their use of this Website is at their sole risk and further understands and agrees that by using the Website and/or the services offered by the Company, that the Customer may lose money on bets placed and the Customer accepts full responsibility for any such loss.
2.4 The Customer agrees irrevocably and unconditionally represents and warrants without reservation or limitation to the Company that the Customer will not represent itself as an agent or affiliate of the Company without a previous written statement to that effect from the Company; and furthermore that the Customer will in no way market, advertise, publicize, or promote the Company or the Company's Services without the previous written consent of the Company.
2.5 The Customer warrants that the Customer will not attempt to attack, hack, make unauthorized alterations to, or introduce any kind of malicious code to the Website. As such, the Customer will not, without limitation, (a) reverse engineer or decompile (in whole or in part) any software available through the Website; or (b) make copies, modify, reproduce, transmit, alter, use or distribute all or any part of the Website or any material or information contained on it; or (c) disclose account information to any third party; or (d) contravene any of the provisions stated herein specially but not limited to Clause 6 below; or (e) cheat, deceive, trick, misinform or defraud the Company in any way through use or abuse of the Company's services or this Website. Should the Company suspect that the Customer has failed to abide by the terms of this provision, the Company shall have, in addition to any other remedy, the right to freeze or suspend the Customer's account with the Company in order to carry out further investigations which if confirm the Customer's failure to abide by the terms of this provision will result in the termination of the Services to the Customer, closure of the Customer's account and forfeiture by the Company of any amounts in the Customer's account.


3. Betting
3.1 The Company will only accept bets from Registered Customers made online via the Website
3.2 A bet is only deemed placed when it is made online by the Customer via the Website, deemed to be placed from the jurisdiction of the Internet Protocol Address recorded by the Company from where the Customer is accessing the Website and is deemed accepted only when it has been accepted by the Company's gaming server in the jurisdiction where the Company's gaming server is located and such bet has been recorded as being accepted by the Company's gaming server in the jurisdiction where the Company's gaming server is located. The Company will notify the Customer through the Website when such bet has been accepted and recorded by the Company in accordance with the above. A bet is deemed completed when accepted and recorded in the jurisdiction where the Company's gaming server is located and the Customer has been notified of the said acceptance and recorded all in accordance to these terms and conditions.
3.3 A bet will be deemed void if it is not transmitted in full, including but not limited to instances where the bet transmission has been disrupted or interrupted due to technical problems.
3.4 Customers are not allowed to cancel or change their bets once these bets have been placed, accepted and recorded by the Company and the Company is under no obligation to cancel bets that have been validly placed, accepted and recorded in accordance with these terms and conditions. If the Customer cancels a bet before confirmation, the Customer is advised to check the bet list (available in the user menu bar of the Website) to make sure that the bet has not been placed. If there is any dispute relating to the placement of a bet, the Customer should notify the Company before the finalization of the acceptance of such bet and/or before the event on which the bet has been placed occurs. The Company shall investigate such disputes accordingly and resolved them reasonably and in its sole reasonable discretion.
3.5 All electronic transactions will be recorded by the Company in the interests of Customers and the Company. When a dispute occurs which cannot be resolved by the Company's management, the relevant recording(s) will be used as evidence in such a dispute. The Customer and the Company agree that such recordings will be the ultimate authority in resolving such disputes that are true and accurate and resolve the dispute as a last recourse.
3.6 The Company reserves the right to suspend or prohibit further betting in a market at anytime without prior notice to the Customer at the Company's sole and absolute discretion whereupon when a market is suspended or accessed to it prohibited, any attempted bets entered by the Customer will be rejected.
3.7 The Company reserves the right at its sole and absolute discretion without explanation given to the Customer to refuse any bet or part of any bet without explanation and/or suspend or close an account at anytime for any reason, without explanation and at its sole and absolute discretion if it has reasonable belief that continued use of the account would create damage or loss of any kind to the Customer or to the Company; or during the investigation of a breach of the terms and conditions, rules and regulations, or privacy policy; if the Company has confirmed a breach of these terms and conditions; or, if there has been a complaint filed by the Customer.
3.8 The Company would not responsible for the failure in any equipment or telecommunication that prevents the correct placing, accepting, recording or notification of bets
3.9 The maximum bet amount that a Customer may place on any market or event varies according to the specific bet type and is subject to change without prior notice at the Company's sole and absolute discretion.
3.10 Mix Parlay (Sports) The maximum payout for Mix Parlay is limited to RM30,000 per member.
3.11 Slot games (Slots) The maximum payout for Slot Game is limited to RM30,000 per member


4. Use of Website
4.1 Without limiting its ability to seek alternative remedies, the Company may restrict any Customer's ability to use the Website, suspend or terminate their account, void any bets, forfeit or withhold funds, in its absolute discretion, if the Company has reason to believe or suspicion that the Customer's dealings with the Company constitute fraudulent activity, wrong doings or related to money laundering. The Customers should acknowledge that if the use of the Website is in breach of any local or national laws with respect to fraud or money laundering, any payments made to the Customers by the Company may be liable to forfeiture or may be frozen by the Company. To the extent permitted by law, the Company shall not be liable to the Customer for any such payments, nor shall it incur any liability to any Customer where it is required to give information or documentation relating to the Customer to any relevant regulatory authority in such cases.
4.2 The Company reserves the right to void any or all bets made by, and/or withhold payments payable to any person, group of persons or legal entities acting in group or as a syndicate to defraud the Company.
4.3 To the extent permitted by law, the Company shall be entitled to void bets, withhold and forfeit monies in Customers' accounts in the event of fraudulent or money laundering acts by the Customer. The Customer agrees to indemnify the Company, its directors, employees, shareholders, consultants and advisors for all losses and damages suffered by it as a result of fraud, or reasonable belief that there is fraud and/or a money laundering activity. The withholding and forfeiture, claims for losses and damages will extend to all Customers who are involved and/or which the Company believes to be involved in such fraud and wrong doings. The Company's ability to void suspect bets placed at its discretion will only last until the advertised deadline for bet acceptance, after such time the Company will lose such discretion unless it has reasonable grounds to believe that the suspect bet is fraudulent, related to money laundering (as set out in clause 6 herein) or in breach of these terms and conditions.
4.4 "Wrong doings" and/or "fraud" shall include but not be limited to attempt to circumvent these terms and conditions, rules and regulations, single account per player requirement, betting limits, the win limits, hacking, unauthorized use of the Account Access Information, Account or third party accounts, attempts to circumvent or bypass any security mechanisms available on the Website or the Company's systems or networks, wrongfully, deliberately or knowingly transfer funds from a third party's account or funds not lawfully owned, any act or omission through use of the Website of the Company's services cause any harm to the Company or to any third party, false Personal Information, "chip dumping", fund transfers in sports betting and any actions and/or omissions which the Company reasonably deems to be a fraudulent and/or wrong doings.


5. Terms & Promotions
5.1 The promotion is offered for genuine players only.
5.2 All draw bets, void bets, bets made on both outcomes and bets below HK odds 0.5 are not taken in the calculation of turnover. The turnover requirements from the deposit bonus are also to be deducted from members total stake amount in Sports cash back computation.
5.3 Any bets placed on two sides will not be taken into the calculation or count towards any turnover requirement.
5.4 Total turnover is the total real bet you have made including win and loss game bet amount except Draw games like a TIE GAME in BACCARAT or any results where the outcome is equal to nil.
5.5 We reserve the right to reject any withdraw and reset the turnover if member is found to increase the turnover in an abnormal ways.
5.6 Member must fulfill the promotion requirements as outlined in the respective terms and conditions prior making any withdrawal.
5.7 In the event of dispute, all decisions made by our company are the are final.


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